Refund Policy

Refund eligibility is determined by our Cancellation Policy and the specific terms outlined on each tour page.

Refunds will be issued through the original payment channel used during booking.

Refund processing times may vary and are generally completed within a reasonable timeframe.

Partial refunds may be applicable based on the cancellation terms specified for each tour.

Certain items or fees may be non-refundable, as specified in the Cancellation Policy.

In the event of operator-initiated cancellations, full refunds will be processed in accordance with our policies.

Any currency conversion for refunds will be handled by your payment provider.

In case of disputes or chargebacks, please contact us directly to resolve the issue.

For any inquiries regarding refunds, please reach out to us at info@nidaltourseg.com.